NITO · Neo IT Operations
From technology to real value for business
NITO is a technology company. We build digital products for businesses with bookings and clients: an AI assistant, money accounting, a client app and a CRM/ERP.
30 minutes · we’ll show the products on your own tasks
- n.0 · WhatsApp23:47repliedClient asked about a couples massage
- n.3rp23:48createdBooking: tomorrow 18:30, two therapists
- Payment23:49received10,000 ₸ deposit via payment link
- n.app20:05addedVisit bonuses to the client’s balance
- n.fin09:00recordedYesterday’s revenue reached cash flow and profit
Example. Amounts and times come from your own settings.
The NITO model
From technology to tools, from tools to products
Every product solves one real problem of a business and grows from a shared foundation.
- 01
Infrastructure
Data, integrations and security as a shared base.
- 02
R&D lab
We test language models and analytics on real problems.
- 03
Tools
Research results work across several products at once.
- 04
Products
n.0, n.fin, n.app and n.3rp.
From products to real value for the market.
Products
Four NITO products
n.0
AI assistant: answers clients and handles requests
liveLearn moren.fin
Management accounting: cash, profit, balance
in developmentLearn moren.app
Client app: booking, bonuses, certificates
liveLearn moren.3rp
CRM/ERP: bookings, money, team, stock
pilotLearn more
Every enquiry becomes a booking. Every conversation becomes data
n.0 replies to clients in WhatsApp, Instagram and Telegram following your prices and rules, in the client’s language. Clients ready to book go to a manager with a summary.
- 24/7
- replies on weekends and at night
- 3
- languages: Russian, Kazakh, English
- 3
- channels: WhatsApp, Instagram, Telegram
From Altegio: branch prices and staff availability for Saturday.
Knowledge base
Programs, prices and terms are edited in the panel; the assistant picks changes up within minutes.
Its own voice and limits
A name, a style and a list of things it never promises. No answer — it says it will check.
Handover to a manager
An application becomes a deal with a summary; everything else goes to “Waiting for reply”.
Integrations
Altegio, Kommo and Halyk connect to your process.
Owner report
The owner asks n.0 about the business
A question in plain words — an answer with numbers from your system. Everyone sees only their own branches.
How did the week go across branches?
Example · week- Revenue
- 8.4M ₸
- ↑ 6% vs last week
- Visits
- 612
- ↑ 3% vs last week
- Average check
- 13,700 ₸
- ↑ 2% vs last week
- Waiting for reply
- 4
- chats right now
n.fin
Where the money went and how much you earned — in one ledger
Income, expenses and transfers go into one ledger; cash flow, profit and balance are built from it. Cash and profit are counted separately.
In development · test companiesOperations ledger
Income, expenses and transfers between accounts, including in different currencies.
Cash and profit apart
Every operation has two dates: payment and deal. A prepayment hits cash at once and profit in the month of service.
Reports
Cash flow, profit and loss, balance sheet, receivables and payables.
Calendar, import, Altegio
Planned and recurring payments, Excel import, loading from Altegio.
- Balance on accounts
- 14.2M ₸
- today
- Profit this month
- 3.1M ₸
- by deal date
- Payments ahead
- 1.9M ₸
- 4 planned
| Paid | Deal | Category | Account | Amount |
|---|---|---|---|---|
| 12 Oct | 12 Oct | Sale: couples spa | Cash desk | + 36,000 ₸ |
| 02 Oct | 20 Oct | Program prepayment | Bank | + 120,000 ₸ |
| 15 Oct | 15 Oct | Rent | Bank | − 450,000 ₸ |
| 25 Oct | 25 Oct | Payroll planned | Bank | − 1,200,000 ₸ |
Example. The amounts are illustrative.
Accuracy at the core
- Amounts are stored as whole numbers, so there are no rounding gaps
- Balances recalculate at once; a back-dated entry doesn’t break history
- The balance sheet always balances: assets equal liabilities
A finance AI assistant is on the way: the figures in the workspace are already real.
n.app
Your business in your client’s phone
Booking, payment, bonuses and certificates without calling an administrator. Live at Buddha Spa today; for other businesses we build it under your brand.
- Online booking
- Live staff availability from Altegio.
- Payment
- By card, certificate or bonuses.
- Bonuses
- Tiered cashback, a birthday gift, rewards for invited friends.
- Certificates and health form
- Certificates with QR codes, memberships and a health questionnaire before the visit.
For a new business — your logo, colours and name
n.3rp
All operations in one system
Bookings, clients, money, team and stock. n.3rp stops mistakes where they cost money.
Pilot in December 2026Calendar and booking
Rooms, buffers, couples bookings and reschedules.
Clients
Visit history, notes, consents, custom fields.
Sales and finance
Cash registers, payment by link and card, refunds only through reversal entries.
Team
Shifts, payroll, therapist commissions, administrator KPIs.
Loyalty and stock
Certificates, memberships, balances by branch.
Reliable from day one
- Discounts beyond the rules and refunds need a manager’s approval
- Every action goes into an audit log that can’t be edited
- Permissions by role and branch; each company’s data is isolated
Altegio → NITOMoving from Altegio: data is migrated automatically, with reconciliation.
Who it’s for
For businesses with bookings and clients
- 01
Salons and spas
Therapists, rooms, certificates.
- 02
Clinics and studios
Booking with a specialist and repeat visits.
- 03
Fitness and schools
Memberships and class schedules.
- 04
Education and consulting
Requests from messengers and a pipeline in Kommo.
- 05
Chains and franchises
Branch comparison and a franchisee summary.
The system speaks your language: guest, client or patient; therapist, doctor or trainer.
Case
Buddha Spa
A chain of spas in Kazakhstan and NITO’s first client: n.0 answers guests in WhatsApp, guests book in n.app, the owner sees the chain in one chat.
Each company’s data is isolated: staff only see their own branches.
- 7
- branches in one system
- 3
- languages with guests
- 1
- chat for owner reports
About us
A technology company from Almaty
NITO — Neo IT Operations. We explore technology, turn it into tools and build products for businesses with bookings and clients.
Built for real business
We test our products in the Buddha Spa chain: 7 branches, three languages with guests.
Honest about what works
We don’t promise what isn’t there: each product’s status on this site is as it is.
Client data stays with the client
Each company’s data is isolated, and access is set by role.
Partnership
We’re building an operating system for service businesses
We start with the most common conversation — “do you have time?” — and take the client through the visit, payment and a repeat booking.
- Now
n.0 and n.app
Live with clients.
- Pilot
n.3rp
Pilot starts in December 2026.
- Next
n.fin
Cash and profit accounting in one ledger.
Questions
FAQ
Do we have to leave our CRM?
No. n.0 works with your CRM: Altegio and Kommo today, and we connect other systems to your process. n.3rp comes when you’re ready.
Where does n.0 work?
In WhatsApp, Instagram and Telegram, in Russian, Kazakh and English.
What if n.0 doesn’t know the answer?
n.0 doesn’t make things up: it says it will check and hands the conversation to your team with a summary.
Who can see client data?
Only your company. Staff see their own branches; roles are set up in the Staff section.
We’ll show NITO on your business
Leave your details — WhatsApp opens with a ready message. On the demo we’ll show the products on your own tasks.